Natare brings enquiries, students, timetables, attendance, invoicing, marketing and reporting into one clean platform — so your front desk stops juggling spreadsheets, WhatsApp groups and paper registers.
A WhatsApp group for parents. A spreadsheet for the timetable. A second one for fees. A notebook at the front desk for enquiries. An accounting app that never matches. And one person who knows how it all fits together.
Every hand-off between those tools is where a trial enquiry goes cold, a lane gets double-booked, a make-up class is forgotten, or an invoice never goes out. Natare removes the hand-offs.
Walk-ins and DMs recorded in three places — and followed up in none.
Two classes in one lane. A coach booked twice. Found out at the poolside.
Term invoices rebuilt by hand, then chased one WhatsApp at a time.
No view of occupancy, retention or which marketing actually brings swimmers.
Ten connected modules. No add-on toggles, no separate subscriptions, no data re-entry between systems.
Every enquiry captured, assigned and followed up until it becomes a paying swimmer.
One family record, every swimmer under it — siblings, contacts and history together.
A visual timetable that understands pools, lanes, coaches and school terms.
Marked poolside on a phone in seconds, with make-up credits handled for you.
Track what each swimmer can actually do — and show parents the progress.
Term fees generated from the enrolments you already have — not typed twice.
Reach every family on the channel they actually read — and see who opened it.
Give every person exactly the access their job needs — and nothing more.
The numbers that decide whether to open another class — or another pool.
Run several pools from one account, with your data isolated at the database level.
Not a generic class-booking tool with a pool bolted on. Every screen is shaped by lanes, terms, levels and make-ups.
Natare knows that Lane 3 at Yishun Pool A on Friday 4:00 PM is one physical space. Try to put a second class there — or put Coach Aisha in two pools at once — and it stops you before you save, with a message that names the clash.
Every enquiry — the WhatsApp message, the website form, the parent at the counter — lands in one pipeline with an owner and a next action. Book the trial against real lane availability, convert to a full enrolment in one click, and see at the end of the term which channel actually paid for itself.
Your enrolments already say who is in which class for how many weeks. Natare turns that into invoices — sibling discounts, packages, pro-rated joins and credits applied — and sends them from your own email domain, so parents recognise who they're paying.
Send the new term schedule to every family with their own child's day, time, pool, lane and coach already written into the message — plus the term's closures. Email goes out from your verified domain with full delivery, open and click tracking, so you know what landed.
Natare covers the same operational ground swim schools depend on — customers and students, visual scheduling, attendance, make-ups, invoicing, messaging, staff access levels, reporting — without the add-on modules, and with WhatsApp and Singapore billing built in from day one.
We handle the migration: your students, families, classes and balances come across, and we run both systems in parallel until you're confident.
| Natare | Swimbiz | |
|---|---|---|
| Parent portal & online registration | Included | Paid add-on |
| SMS / messaging | WhatsApp + email included | Texting is a paid add-on |
| Payment gateway | Included | Paid add-on |
| Lead / enquiry CRM | Full pipeline | Waiting list only |
| Local support hours | Singapore time zone | AU / UK / UAE offices |
Comparison based on Swimbiz's publicly published feature list (thinksmartsoftware.com), reviewed September 2026. Feature sets change — please verify current details with the vendor.
Natare was built alongside a working Singapore learn-to-swim operation — so the defaults already match how the industry runs here.
Terms, term breaks and public-holiday closures are first-class concepts, not workarounds.
Configure your award structure to national stage frameworks, club grades or your own scheme.
Invoices in SGD with GST handling and your UEN and business details on every document.
Run condo, club and public-pool programmes as separate venues under one account.
Thirty minutes. You show us how your school runs today; we show you the parts of Natare that matter to you. No slide deck.
Students, families, classes, levels, coaches and outstanding balances imported from your current system's exports or spreadsheets — checked line by line.
We set up your venues, pools, lanes, terms and levels, and generate the current term's grid so you can see your real school in the system.
Front desk, coaches and management each get a short session on the parts they'll use. Run both systems side by side until you're ready to switch.
You cut over on a term boundary. We stay reachable on WhatsApp for the questions that only come up in week one.
Swim schools hold children's names, ages, photos, medical notes and parents' contact details. That deserves more than a shared spreadsheet.
Yes. Natare covers the same operational ground swim schools rely on — customers and students, visual class scheduling, attendance, make-ups, invoicing, messaging, staff access levels and reporting — in one modern browser-based platform, and our team handles migrating your existing student, family, class and balance data. See the detailed comparison
No. Natare runs entirely in the browser on any laptop, tablet or phone. Coaches mark attendance poolside on a phone, the front desk works on a laptop, and owners check reports from anywhere — always on the same live data.
Yes. Set up as many venues, pools and lanes as you run, each with its own capacity and timetable, and report on the whole business or a single branch from one login.
Classes can be bound to a term. A term-bound class starts and ends with its term and drops off the schedule automatically when the term expires, so old timetables never clutter the current view. One click copies an entire term's timetable — days, times, pools, lanes, levels, capacities and coaches — into the next term, turning termly rollover from a multi-day job into a few minutes.
Yes — online registration, self-service bookings and family payments are part of the platform rather than a separately priced add-on. We'll walk you through exactly how it works for your school on the demo.
Pricing depends on your number of active swimmers, venues and the modules you need, so we quote per school rather than publishing a table. Message us on WhatsApp at +91 8368980333 and we'll send a quote — usually the same day.
Send us a message and we'll set up a walkthrough with your own class structure, levels and terms — so you're looking at your school, not a demo account.
Prefer email? hello@hellonatare.com